Shenzhen Stock Exchange (SZSE), in collaboration with relevant organizations, has launched a series of educational and promotional activities for the World Consumer Rights Day 2024. With the theme of "Investor Protection Around Us, Safeguarding Rights and Preventing Risks", this effort aims to enhance financial accessibility, benefits, and convenience for the public. Through specialized investor service activities, we seek to guide attention towards the development of new quality productivity, popularize knowledge of exercising rights and resolving disputes, promote awareness of dispute resolution mechanisms, and drive industry cultural development. This will facilitate collaboration among all market participants, improve the quality and efficiency of financial services, and promote the high-quality development of the financial industry in the new era.

The kickoff event featured the launch ceremony of the fourth season of "Investment is the Way" and an investment education salon, which was jointly held by SZSE and Shenzhen Media Group's Finance & Life Channel. Representatives from Shenzhen Securities Regulatory Bureau, China Securities Investor Services Center, Shenzhen Media Group, and SZSE attended and delivered speeches. The event attracted nearly 100 representatives and investors from China (Shenzhen) Securities Arbitration Center, Shenzhen Securities and Futures Industry Dispute Resolution Center, Guosen Securities, and SDIC Securities.

"Investment is the Way" is a large-scale investment education talk show co-produced by SZSE and Shenzhen Media Group's Finance & Life Channel. It has aired three seasons since 2020, with total views of over tens of millions. The fourth season of the show will focus on the theme of "Building a Security Line and Safeguarding the Financial Ecology". It will invite professionals from financial regulatory agencies, market entities, public security and judicial organs, and other professional fields to provide insights into the latest market trends. The show will thoroughly analyze typical illegal practices, promote scientific investment concepts, help small and medium-sized investors identify deceptive schemes, and enhance their awareness and ability to prevent and respond to risks.

At the event, professional lecturers from member organizations delivered insightful presentations on topics such as macroeconomic trends, household asset allocation, and analysis of classic cases on anti-fraud and anti-scam. Additionally, expert lawyers participated in "The22nd March 15 Investor Rights Consultation" session and provided on-the-spot answers to investors' concerns regarding rights protection. This timely and effective resolution of investor queries served to reinforce shareholders' awareness and rights consciousness, thereby helping to boost the participation of small and medium-sized investors in exercising and safeguarding their rights.

As both a market regulator and organizer, SZSE deeply understands the political and people-oriented nature of exchange operations. With a focus on accelerating the development of new quality productivity and improving the quality of listed companies, we continuously improve the content and form of investor services and protection and strives to protect the legitimate rights and interests of investors, so as to promote the stable and healthy development of the capital market.

Firstly, SZSE has launched the special action of "Double Improvement in Quality and Return" to encourage SZSE-listed companies to actively repay investors.Recently, SZSE officially started this initiative, focusing on three key areas: advanced manufacturing, green and low-carbon, and digital economy. We aim to help listed companies to improve their innovative development capabilities, enhance the quality of information disclosure, strengthen standardized operation, and raise the awareness of repaying investors, thereby increasing the quality and investment value of listed companies.

Secondly, SZSE has been actively upgrading investor services to improve investor satisfaction.SZSE has always regarded serving investors and protecting investors' legitimate rights and interests as our original mission. In 2023, we produced over 400 original investor education and promotional materials, with total views of over 120 million. Furthermore, we have conducted 287 investor education activities, covering all provinces nationwide. The activities have extended services to grassroots levels, including schools, communities, brokerage branches, and rural areas, bringing investor education services directly to investors.

Thirdly, SZSE is building a comprehensive media matrix to carry out investor education and promotion through multiple channels.We have continued to collaborate with mainstream financial media and new media platforms and established a special column for investor education on the SZSE website. This column delivers timely interpretations of market policies and disseminates securities knowledge. It utilizes mobile media channels to enhance the brand communication power of investor education.

Additionally, as part of the March 15 financial consumer rights protection education and promotion series, SZSE will collaborate withlocal securities regulatory bureaus and local industry associations to organize a series of specialized investor education activities and community outreach events in various regions such as Shenzhen, Hainan, Shaanxi, Shanxi, and Fujian. Furthermore, we will conduct a survey on the status of individual investors in 2023 to track changes in investor structure and behavior characteristics, so as to provide a basis for front-line supervision and improve the targeted effectiveness of investor education and protection efforts.

By improving our political stance, upholding a people-centered value orientation, and strengthening our sense of mission in investor protection, we aim to upgrade investor services, especially for small and medium-sized investors, to ensure investors benefit from China's high-quality economic growth.